---
title: "COD Return Rate Calculator India — Your Monthly RTO Loss | Vyora"
description: "See how much failed COD deliveries cost you each month. Enter order volume, RTO rate & shipping cost for your monthly loss and AI-calling savings."
canonical_url: "https://www.vyora.ai/cod-roi-calculator"
---

COD Return-to-Origin Loss Calculator

# Your COD orders are costing you

₹1,14,400

every month in undelivered COD returns.

Based on 2,000 orders · 26% RTO · ₹220/return   ·  adjust below

## Your numbers

Monthly COD orders

2,000

Your current RTO rateReturn-to-Origin: the % of orders that come back undelivered. Indian D2C average is 26%. Check your courier dashboard or Shopify returns tab.

26%

Cost per returned orderForward shipping + reverse shipping + repackaging + handling labour. Do NOT include the product value — only the logistics cost. Industry average: ₹180–350.

₹220

Industry benchmarks

26%

Avg Indian D2C RTO

₹220

Avg logistics cost/RTO

28%

RTO drop with AI calls

60s

Time to first call

Without Vyora

₹1,14,400

per month lost to RTOs

520 orders returned · 26% RTO rate

With Vyora AI calling

New RTO rate

18.7%

was 26%

Monthly RTO loss

₹82,280

374 returns

Monthly savings

₹32,120

Net gain with Vyora

Business + 6 top-ups

₹9,449/mo

ROI on Vyora

340%

Monthly net gain₹22,671

Annual net gain₹2,72,052

No credit card. No developer. Live in 5 minutes.

## How a 60-second call saves the order

Vyora calls every COD order within 60 seconds of placement — before your team has packed a single thing.

1

### Order placed, call goes out

Vyora calls the customer in Hindi, English, or whichever language your market speaks. The call is short: confirm name, confirm delivery address, confirm they want the item.

2

### Customer confirms — order ships

Customers who pick up and say yes almost never refuse delivery. The call creates a commitment and eliminates the "I forgot I ordered this" refusal at the door.

3

### No answer or cancel — order held

Unanswered calls and cancellations are flagged in your campaign dashboard. You set the rule on whether to hold dispatch, retry, or convert to prepaid.

## Numbers behind this calculator

Every default in this calculator is sourced from published D2C and logistics research. Adjust to your actual numbers for a precise estimate.

| Assumption | Value used | Source |
| --- | --- | --- |
| Average Indian D2C COD RTO rate | 26% | Unicommerce D2C India Report 2026 |
| Logistics cost per returned order | ₹220 | Edgistify, HillTeck (forward + reverse + handling) |
| RTO reduction from AI confirmation calls | 28% | Shipway, Pragma industry data; Vyora customer avg |
| Customer pickup rate on COD calls | 65% | Vyora platform data across D2C campaigns |
| Avg call duration per COD confirmation | ~1 minute | Vyora platform data |
| Time from order to first call | 60 seconds | Vyora platform spec |

## Common questions

## Stop paying for orders
that never arrived.

Vyora calls your COD customers before dispatch. Setup takes 5 minutes. You get 50 calls free to test on your actual orders.

Vyora is TRAI-compliant. Calls go out on 160-series numbers. DND scrubbing included.

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