AiSensy + AI voice calls: WhatsApp the leads your agent couldn't reach

1. 01

   Create and approve the template in AiSensy

   In AiSensy, create the WhatsApp template you want leads to receive and wait for Meta approval.
2. 02

   Launch an API Campaign for it

   Campaigns → Launch → API Campaign. Name it, pick the approved template and set it Live.
3. 03

   Copy your API key

   In AiSensy go to Developer → API Campaign key and copy the key.
4. 04

   Add the step in a Vyora Workflow

   After the Call (and an If / else "They didn't answer", if you only want missed calls), add "Send to another app" with AiSensy's address and the JSON body.
5. 05

   Test with your own number, then publish

   Run a test, let the call ring out, and check the run log reads "Sent to backend.aisensy.com (200)".

In the "Send to another app" step, fill in these three fields. AiSensy needs no extra header: the key travels in the body.

{
  "apiKey": "YOUR_AISENSY_API_KEY",
  "campaignName": "missed_call_followup",
  "destination": "{{callee_number}}",
  "userName": "{{callee_name}}",
  "source": "Vyora AI call",
  "templateParams": ["{{callee_name}}"],
  "tags": ["missed-ai-call"]
}

Replace missed_call_followup with your API Campaign's exact name (not the template name) and paste your key. source and tags are optional; the tag must already exist in your AiSensy project or AiSensy ignores it.

AiSensy fills a template's variables in order from templateParams: the first value goes into {{1}}, the second into {{2}}, and so on. The list must have exactly as many values as the template has variables, or AiSensy rejects the whole request.

{{answer.<field>}} values come from the agent's Post-Call Analysis, so they exist only after a call that connected. For a missed-call template, stick to the name and fields from your contact list.

A second branch (If / else "They answered") can send a document template with what the lead told the agent. Use a separate AiSensy API Campaign whose template has a document header, and add a public file URL.

{
  "apiKey": "YOUR_AISENSY_API_KEY",
  "campaignName": "site_visit_brochure",
  "destination": "{{callee_number}}",
  "userName": "{{callee_name}}",
  "templateParams": ["{{callee_name}}", "{{answer.preferred_location}}"],
  "media": {
    "url": "https://example.com/brochures/green-meadows.pdf",
    "filename": "Green-Meadows-brochure.pdf"
  },
  "attributes": { "budget": "{{answer.budget}}" }
}

attributes writes the lead's answer onto the AiSensy contact (the attribute must already exist in the project and values must be text), so you can build AiSensy segments on what was said on the call.

Click Test in the workflow, enter your own name and number, and don't answer. Open Runs: the step's line shows what AiSensy replied.