GLOSSARY · India · Updated 27 October 2026
What is Code-switching?
Code-switching is when a speaker moves between two or more languages during a conversation, common across India.
A lead may start in Hindi and move to Tamil, or mix English terms into a regional language. For speech recognition, that is much harder than recognising one language at a time.
Platforms handle it by supporting extra languages the caller might switch to, so the agent follows rather than insisting on one language.
At Vyora: Vyora lets you add extra languages an agent can switch into mid-call on its Business plan.
Common questions
- Can an AI agent follow a caller who changes language mid-call?
- Some can, if extra languages are enabled for the agent. It is worth testing in your actual language mix.
Related terms
Definitions are general information for businesses in India, not legal advice. All glossary terms · Try Vyora free