GLOSSARY · Voice AI · Updated 27 October 2026
What is Post-call analysis?
Post-call analysis automatically extracts a summary, outcome and structured details from each call transcript.
Instead of listening to recordings, teams read a short summary and filter by outcome. Custom fields can capture what matters to you, such as budget, preferred time or reason for declining.
Used well, it turns calls into data: which scripts perform, which objections recur, and which leads deserve a human follow-up today.
At Vyora: Vyora supports custom post-call analysis fields and shows summaries, transcripts and recordings per call.
Common questions
- Can I define my own fields to extract from calls?
- Many platforms let you, such as yes/no, date or free-text fields. Keep them few and clear.
Related terms
Definitions are general information for businesses in India, not legal advice. All glossary terms · Try Vyora free