GLOSSARY · Calling · Updated 27 October 2026
What is Call disposition?
A call disposition is the recorded outcome of a call, such as interested, call back later, not interested, wrong number or voicemail.
Dispositions make campaigns measurable and drive next steps: interested leads go to sales, callbacks get scheduled, wrong numbers are removed.
Keep the list short and mutually exclusive. Too many codes make reports unreadable and make automatic classification less reliable.
Common questions
- How many dispositions should I use?
- Five to eight covers most campaigns: interested, callback, not interested, no answer, voicemail, wrong number, do-not-call.
Related terms
Definitions are general information for businesses in India, not legal advice. All glossary terms · Try Vyora free