GLOSSARY · Integrations · Updated 27 October 2026
What is CRM integration?
A CRM integration connects your calling platform to your customer-relationship software so leads flow in and call outcomes flow back automatically.
Inbound: new leads from forms or ads trigger a call without manual export. Outbound: the call result, summary and next step are written back to the lead record.
If your CRM has an API or webhook, you can usually connect it even without a ready-made plugin.
At Vyora: Vyora has an API and can send call results to your own system.
Common questions
- Can I connect a CRM that has no direct integration?
- Usually yes, through webhooks or the platform's API.
Related terms
Definitions are general information for businesses in India, not legal advice. All glossary terms · Try Vyora free