Fix a problem
Calls not going out, campaigns stuck, verification errors and what each message means.
My agent or test call is not calling
Fix test calls and campaigns that do not dial. Credits, workspace status, number format, WhatsApp verification, calling hours and what each error message means.
Campaign stuck on Scheduled
Why a campaign still shows scheduled after its calls seem done. Pending retries, calling hours and the final status check explained, and what you can do about it.
WhatsApp OTP verification fails
Fix the WhatsApp OTP step before your first campaign. OTP not arriving, invalid phone number, incorrect or expired code, and what each error message means.
Still stuck?
Write to us with what you tried. A person on the team reads every message and replies by email.