Agents
Scripts, voices, languages, knowledge bases and appointment booking.
Write a good agent script
What each part of a Vyora agent script does, how to use variables like {{callee_name}}, section length limits, and why text can seem to disappear after you save.
Fix how your agent pronounces names and places
Stop your Vyora agent reading names letter by letter or saying places wrong. Use Transliterate name, clean contact data, the right language and voice, and script tips.
Languages and multilingual agents
Which languages a Vyora agent can speak, how to set a primary and secondary language, how Hinglish works, and how the Multilingual agent switch works on Business.
Add, replace or delete a knowledge base
Give your Vyora agent product and policy details with a knowledge base. File types and limits, Q&As, website pages, attaching it to an agent, and deleting it.
Book appointments with Google Calendar
Let your Vyora agent check real availability and book appointments into Google Calendar during the call. Connecting, booking hours, timezone and earliest booking time.
Voicemail detection
How Vyora agents detect voicemail, what they can do when they reach it, where to switch it on, and how voicemail calls are charged.
Still stuck?
Write to us with what you tried. A person on the team reads every message and replies by email.